TESTIMONIALS

WHAT OUR CLIENTS SAY ABOUT US

Julianne Press, Dental Associate

“Brilliant service from Robson Laidler in sorting out my annual accounts for the last 20 plus years! Nothing is ever too much trouble. Zach has been a great help and is always at the end of the phone or email with a prompt reply!”

Louisa Staerck, Dental Associate

“Having used Robson and Laidler for 20 years I would definitely recommend. It’s great to have the flexibility of reviewing accounts in person or via Zoom. Zach Wall has been amazing at answering my many questions, with swift attention over the last few years.”

David Lynch, Dental Associate

“Used Robson Laidler Healthcare Accountancy services for my tax affairs for many years. Always contactable and responsive. Explain things in jargon-free language. Great at gathering the necessary information and taking the stress out of tax. Would certainly recommend.”

Colin McSparron, Dental Associate

“I have found Robson Laidler to be incredibly responsive as a firm. They have been able to quickly prioritise my requests for information and paperwork without any difficulty. It really feels like they are on your side!”

Karen McMillan, Dental Associate

“Myself and my husband have used Robson Laidler Accountants for the past 25 years. Their service and expertise is second to none. Zach is approachable and knowledgeable and a pleasure to deal with.”

Dan Cook, Dental Practice Owner

“With 17 years as a client, I have great faith and trust in the team at Robson Laidler. I haven’t always been the easiest client to get organised but they have supported and mentored me to help get on top of my accounts and taxation matters.”

Brent Mitchel-Wright, Owner, NE Garden Landscapes LTD

“I cannot recommend Daniel Adamson from Robson Laidler’s business coaching enough. His expertise and guidance has been game changing for my business. With his support I have overcome challenges, expanded my network and on track to achieve impressive growth. His ability to understand my goals and provide a tailored strategy […]

Adam Ball, Graphic Designer, Sandance Creative

“I worked with Daniel as my Business Advisor from November 2022. Whilst I knew my business had potential, I was unclear on how to take it that step further to the next level. From out initial meeting it was clear he had a wealth of knowledge that would be invaluable. […]

Wendy Chambers, Head of Development, YMCA Newcastle

“Gemma and Martin delivered an excellent interactive workshop and created a fun, supportive environment which encouraged everyone to take part. The networking was also great and I connected with some lovely people who had some great ideas. I would definitely recommend.”

Brian Thomson, The Will Guys

“If you are looking to improve your marketing strategy then this is something you need to do!”

Zoe Campbell Photography

“A well-structured and interactive marketing training session. Would highly recommend.”

Lee Fairley, Switch Electrical & Mechanical Services Ltd

“Great session with Martin and Gemma. Left with a realistic business target.”

Mrs Joanne Houghton, Practice Manager, Monkseaton Medical Centre/Bridge Medical

“I have just finished a phone call with John Wilson and felt I must put pen to paper. He has been an absolute star in explaining payroll and any queries I have had with staff queries. I have spoken to him a few times over the last couple of months […]

Philip Gregory, agriculture land owner

“We were looking to diversify into a new tourism venture on the farm and the team at Robson Laidler have been a sounding board for me throughout the whole process, of planning Hillside Huts & Cabins. They helped me sense check my ideas and utilise the right data to support […]

Peter McGrady, Owner and MD, Photoline (City) Ltd.

“Robson Laidler set up Chaser on our Xero accounts package a few months ago and we have been very impressed with the efficiency gains that it has provided. We are now able to collect our cash in with minimal effort whilst maintaining customer goodwill. It really has made such a […]

Dougie Macdonald, Managing Director, D and R Tyres

Funding Support Case Study “I was recently contacted by Bob Evans from Robson Laidler who said they were reviewing all clients with Bounce Back Loans with a view to potentially refinancing them with CBILS (Coronavirus Business Interruption Loan Scheme) to extend the interest free period. Bob noted that as I […]

Amy Mooney, Managing Director, Gas Angel Heating

“Thank you Robson Laidler and in particular, Jack Spoor, for holding such an insightful and tactical planning session for Gas Angel. You somehow managed to get everything out of my head and challenge me to consider the most pressing issues we face as a business right now, allowing me to […]

Jenny Gordon

“As executors we appointed Robson Laidler to conclude the Trusts and Tax affairs of my late father’s estate. Throughout this complex process Lorraine Harnby has been very pleasant, approachable, knowledgeable and totally professional in all our dealings with herself. We have had excellent communication with several of your team during […]

Barbara Davis and Jennifer Gordon, Sisters and executors of their late father’s estate

“We are tremendously grateful to Lorraine Harnby for handling our late father’s personal and estate tax affairs. Having had a difficult time with our solicitors she alone restored our faith, in a friendly, efficient and professional way, in taking this work up and just getting on and doing it. In […]

Non Executive Director, Jersey

“I have been very impressed with Robson Laidler’s response to COVID-19 and how well the team have communicated and kept clients up to date with developments in a fast moving environment which was effecting funding, employment of staff, clients and supply chains. I found the interaction Robson Laidler took with […]

Peter Hucks, Director, Summit Consulting Engineers

“I cannot thank you enough for the support you are providing, the phone call from Nick yesterday evening was much appreciated, thank you. Robson Laidler are unbelievable in many ways; you do not just provide an excellent service, it is HOW it is provided – with genuine feeling, interest, togetherness […]

Dougie Macdonald. Director. R&R Tyres.

“I have started working with Robson Laidler in the past 2 years. Firstly let me say that what you think your accountant does and what RL actually do are miles apart. They have a structure to help every company to achieve their optimum business needs. So not just your Tax […]

Terry Blackburn, Managing Director. Bespoke Financial.

“Just wanted to say you both (Martin W and Nick W) and RL in general have been an amazing help and you have been there when I needed to call you during this crazy time, I just rang Nick on a Sunday and he answered straight away, the WhatsApp group and […]

Carole Hutchinson, Practice Manager, Fulwell Medical Centre

“The Fulwell Medical Centre team have been very impressed by the way Robson Laidler Accountants deliver the range of services they provide from Accounts to Tax and NHS Pension advice with a highly professional, yet understandable approach . The team have extensive knowledge within the healthcare industry, which coupled with […]

Karen and David McMillan, dental associates

“We have used Receipt Bank for 8 months now and we were initially sceptical about its function and use. How wrong we were! It is so simple to use and very user friendly. It makes keeping up to date with all invoices and statements needed for our Tax Returns so […]

Deborah Sturrock, Dental Associate

“Receipt Bank has been a helpful tool. I have now become accustomed to the process of storing my invoices directly on there and hopefully not losing any stray pieces of paper.  It has been difficult to move away from the concept of the ‘hard copy’ but the app makes access […]

David Lynch, Dental Associate

“I do not consider myself to be a particularly technical person and was initially sceptical about Receipt Bank. I was concerned about changing from paper transfer to an app-based transfer system and potential security issues involved. Having used the system for the last financial year I am now very comfortable with […]

Alan Sales, Director, AVS Nationwide Decorators Limited

I would like to take this opportunity to thank you and your team for looking after my company accounts over the last 15 years, I am very grateful for all your professional advice and help in taking my company forward. Since my retirement I look forward to equal success with […]

Morgan Stephenson, Director, Tri-Hard Films

It’s fair to say there’s been some big changes in my business life over the last year, and Robson Laidler have been with me every step of the way. Martin Wardle has always shown a great deal of support, guidance and given me encouragement in business when I’ve needed it […]

Paul Thapar, principle, Neo Orthodontics

“Robson Laidler never fails to ensure we are ahead of the curve when it comes to technological advancements. The migration to a cloud-based software package was a seamless transition. We were given a one-to-once demo of the software and were guided through the whole process. Like all dentists, we were […]

Chris Pattinson, Owner, Tyneside Security

“The team at Robson Laidler have been fantastic. They have provided me a financial platform from which I can grow my business. I now have confidence that the management accounts are correct allowing me to make informed decisions. They are not just there to present data they also have a […]

Mark Humphrey, Owner, Humphrey and Wilson hair salon

Robson Laidler has been an amazing help to our business. We have been introduced to Xero and other digital services, which enable us to do what we do best. Can’t recommend these guys enough. Having had major issues and lack of communication with our old accountant, we now have total […]

Alistair Crerar, Director, Acre Design

“We use Robson Laidler as our accountant and tax advisers and business confidant and mentors. We always get a speedy response in an easy to understand way. They are enthusiastic and patient.”

Ray McCartney

“Robson Laidler are a fantastic company. Learned lots from them and they’re far more than an accountancy firm. Very friendly and helpful staff.”

Robert Baker

“I thought all accountants were the same. Then I met you. Revelation!”

Brian Roe, Editor, Concision

“We are delighted to have Robson Laidler as our accountant. It has been a pleasure working with the team who have helped us recently with our transition to cloud accounting with Xero. RL always respond promptly even on weekends and holidays with clear and practical advice and solutions.”

Sophie Talbot, Manager, Great North Lettings and Sales

“I was quite literally losing sleep when I came to see Robson Laidler as previous accountant neglected us and through lack of care was going to cost us thousands of pounds in unnecessary taxes. In the space of 24 hours RL had sorted everything for us and the advice is […]

Neil McGregor, Director, McGregor Property Services

“When I was first introduced to Robson Laidler, I had been in business for many years, but had never managed to push my annual turnover over the 100K mark. Since working with RL, I have had regular guidance and input, which has helped boost my business to a level I […]

George R. King, Chair, North East Counselling Services

“Having had our previous years accounts rejected as our board had no faith in the figures presented, we turned to Robson Laidler to conduct an investigation for some clarity as to the actual financial state of the Company and the creation of a usable set of accounts we could trust. […]

Will Palmer, Financial Director, Central Employment Agency (North East) Ltd

“Robson Laidler’s extensive knowledge and attention to detail has been very reassuring and has allowed us to spend time enhancing and growing our business. The management accounts team are available 24/7 and the firm regularly updates us on industry trends and upcoming changes ensuring we are always well prepared for […]

John McCabe, Managing Director, Fusion PR Creative

“I am extremely grateful to the team at Robson Laidler for their outstanding support and advice in setting up Xero cloud-based accounting for our business. Prior to introducing Xero, our monthly invoicing could take up to a full day and the preparation of the quarterly VAT return was equally laborious. […]

Lyn Patel, Ramsbottom, Lancashire

“When finance comes to mind, the accompanying word for me is trust. Afterall, the need to protect your assets, have sensible options tailored to your current and future needs and best of all a common sense, easy to understand approach, is what I found with Robson Laidler’s Wealth team. RL […]

Charles Sullivan, Director, Capstone Fox Properties

“We have worked hard to find great people to work with long term on our business journey. People who share our vision and can grow with us. We have had great meetings with Robson Laidler about our growth plans and have been able to picture where we could be in […]

Dave Collins, Director, DC Handrails and Ironwork Parts Ltd

“As a fastest 50 company we appreciate the fast turnaround and fast service from Robson Laidler.”

Darren Ferguson, Head of Finance, Londinium A&C LLP

“Robson Laidler provided valuable assistance during a recent acquisition and subsequent restructure. Their team took time to understand the complexities pof the deal and what our needs were and hence provided an outstanding result. We will not hesitate to get in touch for future assistance.”

Mrs K T Hedley, Accounts Manager, Sanderson Young

“Having used Sage for many years we couldn’t imagine that there would be a system to match it, or even better it.  To say we were sceptical is an understatement and when we viewed it on screen for the first time we were dreading it, as it looked so futuristic. […]

Sharon Jones, Director, House to Home

“We have received great service from the Robson Laidler payroll team. From the outset the team took the time to understand our business set up and guide us on the various decisions involved in paying full time staff, as we were undertaking this for the first time.   “I can’t […]