Step into your customers’ shoes for a moment and ask yourself these questions… If I were a customer using my business would I be happy with being simply satisfied? Would satisfaction mean that I would come back again and again? And would I refer my business to other customers? If […]
Monthly Archives: May 2018
Due in part to the disturbing images and facts broadcast to millions of viewers in the BBC’s Blue Planet 2, the use of plastic has come to the forefront of the public consciousness. With EU legislation being proposed, and with pressure on the government to reduce the amount of plastic […]